At SOLVEE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered homework helper application.
By using SOLVEE, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.
Information We Collect
Personal Information
Email address (for account creation and support)
Device identifier (for app functionality)
Usage preferences and settings
Homework Content
Images of homework questions you upload
Text extracted from your images via OCR
AI-generated solutions and explanations
Question history and saved solutions
Technical Information
Device type, operating system, and app version
IP address and general location (country/region)
App usage analytics and performance data
Crash reports and error logs
How We Use Your Information
Core App Functionality
Process homework questions using AI technology
Generate step-by-step solutions and explanations
Save question history for your reference
Provide voice explanations via text-to-speech
Service Improvement
Analyze usage patterns to improve AI accuracy
Optimize app performance and user experience
Develop new features based on user needs
Troubleshoot technical issues and bugs
Communication
Send important app updates and security notices
Provide customer support and respond to inquiries
Share educational content and study tips (with consent)
Process subscription and payment information
Information Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties for marketing purposes. We only share your information in the following limited circumstances:
Service Providers
We work with trusted third-party services (like OpenAI for AI processing) under strict data protection agreements.
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, with appropriate user notification.
Data Security
We implement industry-standard security measures to protect your information:
Encryption — All data is encrypted in transit and at rest using AES-256 encryption.
Access Control — Strict access controls limit who can view your information.
Regular Audits — We conduct regular security audits and vulnerability assessments.
Data Minimization — We collect only the minimum data necessary for app functionality.
Your Privacy Rights
You may exercise the following rights by contacting us (see contact information below):
Access and Portability — Request a copy of all personal information we have about you.
Correction — Update or correct any inaccurate personal information.
Deletion — Request deletion of your account and associated data.
Opt-out — Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at: support@solvee.fun
Children's Privacy
SOLVEE is designed to be safe for users of all ages, including students under 13. We comply with COPPA (Children's Online Privacy Protection Act) requirements:
We collect minimal personal information from children
Parental consent is required for users under 13
Parents can review and delete their child's information
We do not share children's information with third parties for marketing
Data Retention
We retain your information only as long as necessary to provide our services:
Account Information — Until account deletion
Question History — 2 years or until deletion
Usage Analytics — 1 year (anonymized)
Support Communications — 3 years for quality assurance
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also send you an email notification. We encourage you to review this Privacy Policy periodically for any changes.